#EDEN14 Digital storytelling as a effective practice tool in a community of professionals

Corrado Petrucco, Univ of Padova

The human brain seems to manage to understand stories rather than logical processes, but stories but still follow some rules. A good story can be used as the basis of an argument to convince others. Stories are the way we understand the world but good stories are also made of emotions. We get the sense of a story that describes the actions of a hero who is trying to achieve something. Emotions are needed to support decision making. If the emotional part of the brain is damaged, it affects ability to make decisions. Storytelling as an active element which conveys the real content of society. It can be used in organisations to support problem solving, for example, eg Xerox has used it. ‘War stories’ are used to convey problems and solutions. Trying to formalise stories leads to a loss of meaning: emotion and context.

Research into the use of digital storytelling in a group of healthcare professionals in N Italy. Research qu, how can it support training and reflective practices? What are the perceptions of using storytelling in the workplace? Participants undertook a short course, then worked in small groups, choosing a work topic to explore, then told ‘war stories’ of challenges in the workplace and difficulties to be overcome. An excessive level of emotion in the story can damage cognitive performance. Participants wanted to help each other to find effective solutions. They generally found it quite easy to use stories to explain the issue but needed to include their tacit knowledge and also felt a little exposed about revealing too much about their own professional competences. They found it helpful in communication and in training of service users, also helpful for helping them to reflect on their own practice. Benefits in generating resources that could be used again.

About sharonslade

Dr Sharon Slade is a senior lecturer in the Faculty of Business and Law at the Open University in the UK working to support both tutors and students on Open University distance learning modules and programmes. Her research interests encompass ethical issues in learning analytics and online learning and tuition. Project work includes the development of a student support framework to improve retention and progression and the development of a university wide tool for tracking students and triggering relevant and targeted interventions. She led the development of new policy around the ethical use of learning analytics within the Open University, UK.
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